Interview with Mr. Noun Uksa, Market Research Analyst at EuroCham Cambodia
EuroCham professional training program was created 3 years ago with the aim of supporting the member companies in empowerment their employee's high skill development and closing their missing skill gap when operating in Cambodia. It was part of our supporting activities as the European Chamber of Commerce.
We met Mr. Noun Uksa, Market Research Analyst at EuroCham, to hear his opinion on the demand and the adaptation of the training program during the pandemic.
1. Could you tell us a bit more about EuroCham Professional Training Program?
EuroCham professional training program was created 3 years ago with the aims of supporting the member companies in empowerment their employee's high skill development and closing their missing skill gap when operating in Cambodia. It was part of our supporting activities as the European Chamber of Commerce.
The vision of this program now has been developed further and becoming a platform of careers acceleration and skills development. It is now bringing together both soft and technical skills ranging from Leadership, Financial Analysis, Excel, PowerPoint & Public Speaking, Negotiation, Coaching, Digital Marketing, to Logistics and Supply Chain Management.
At first, the program offers only public courses, but now, it also gives companies a specific solution to their HRD problems through tailored training consulting projects. Recently, the EuroCham training team has helped companies solve practical problems in negotiation, communication and leadership, professional sales, and many more areas.
In the coming month, the program will not be just a platform for training and tailor training, but also a launchpad for commercial savvy and industry managers that aim to help them accelerate their careers to the next level.
2. How can a company identify their employee capacity and skill gaps in the organisation?
The company usually understand their HRD strategy through their KPI measurement and come to the training institute for help. It is obvious that experienced managers usually can just say it straight away easily of the missing skill gap of their staff members/employees, but the hard part is to set their employees commitment in developing those skills.
At EuroCham public training program, in all the courses we offer, we took our participants through the pre-course assessment or a housekeeping session in which they get to set their learning goals and commitment before the start of the training, as well as the closing, they will be assessed by the program. All these help set their commitment toward their personal development.
3. With the impact of Covid-19, do you see a shift in the behaviour of companies investing in skill development?
It was a shift to low demand at the start of the Covid-time, but it starts to peak back at the mid-time, considering now the post-covid stage.
I didn’t see the change in the investment of the large firms and EuroCham members toward the skill development, but the shock and uncertainty have to be managed first.
Companies need to keep sharping their staff and equip them with the latest skillset in the market. They need to catch up along with their industry friends. In a fair competition market situation, a highly qualified certificate must be updated regularly, but as in Cambodia, we are kind of short of the institution to fill in this gap, renewing those certificates, so the EuroCham training program came into playing its role in providing the updated knowledge and skills to high-skill employees in Cambodia.
During the covid time, the working situation has shifted from physical to virtual, so do training and development. It takes a while for employees to get familiar with working from home, and it also takes a while for them to adapt to the online training format.
4. What do you see as an opportunity for training and development during this difficult period?
At EuroCham we have had a very quick shift, we use our modern digital equipment to continue offering webinars, training courses, and podcasting the new content on air. The training program has also shifted quickly from physical to virtual and remain its feedback rating high and outstanding testimonial.
The pandemic is just an opportunity for the skill development sector to be more efficient, it enables us to learn even though we are at home. It saves time from the traffic, from other destruction, and free up more personal spaces for personal skill development.
I have no doubt that after these shifts, all work, and skill developments will become a different story. The more streamlined version of working online, training online, and discussion online, will be our future of work.
5. Any difficulties adapting the training program during the Covid-19 pandemic?
I am confidently saying that nothing has stopped us from moving the training program from physical to online, thanks to the team capabilities and rich technology we have at EuroCham Cambodia.
The team composed of young, energetic, professional, highly digitalised oriented, and open to new ideas have been the most important component in enabling us to shift and adapt this quick.
We are here at the EuroCham are proudly say that we have helped almost 400 highly skilled workers in Cambodia keep their knowledge updated during this pandemic.
EuroCham training team will be hereafter this covid pandemic, helping your company grow, and connect your missing HRD dots.