Posted by: HOPS GARDEN CO., LTD.

Job Details
  • Location: Koh Pich Island, Phnom Penh, Cambodia
  • Career Level:
  • Employment Type: Full Time
  • Salary Range: 1,000 usd
  • Start Date: Fri 01 December, 2023
  • Application Deadline: Thu 30 November, 2023
Job Description

For a new and exciting venture in one of the capital’s new central locations, we are looking for highly motivated, international-minded, and experienced team members who help us build a prime hospitality and entertainment venue in Phnom Penh’s Koh Pich Island.

Job Description:
The assistant restaurant manager oversees the day-to-day operations, working closely with the general manager to ensure that the establishment runs smoothly and efficiently.

Specific tasks and responsibilities of the assistant restaurant manager include:

  • Handles employee questions and concerns.
  • Monitors employees to ensure performance expectations are met.
  • Provides feedback to employees based on observation of service behaviors.
  • Assists in supervising daily shift operations.
  • Ensure top levels of hygiene and cleanliness throughout all operations and the premises.
  • Supervises restaurants and all related areas in the absence of the Director of Restaurants or General Manager.
  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
  • Ensures all employees have proper supplies, equipment, and uniforms.
  • Communicate with the management on any issues regarding all operations.
  • Ensures compliance with all restaurant policies, standards, and procedures.
  • Manages to achieve or exceed budgeted goals.
  • Performs all duties of restaurant employees and related departments as necessary.
  • Interacts with guests to obtain feedback on quality and service levels.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Encourages employees to provide excellent customer service following guidelines.
  • Handles guest problems and complaints, seeking assistance from supervisor as necessary.
  • Strives to constantly improve service performance.
  • Sets a positive example for guest relations.
  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Meets and greets guests.
  • Supports marketing and promotional activities.
  • And any other task entrusted by the management.
Requirements

Requirements:

  • Multi-year experience in an international hospitality environment
  • Experience implementing F&B processes (hygiene, service, client management etc.)
  • Excellent Khmer, English language skills
  • Computer and writing experience, English & Khmer (Word; Excel)
  • Excellent communication skills vis-a-vis team members and clients
  • Open minded and willing to learn
How to Apply

For interested applicants, please send your CV to: 

Email: info@hops-brewery.com 

Whattsapp/Telegram: +855 (0)93 999 014/ +855 (0)93 999 017/ +855 (0)16 642 860