Assistant Restaurant Manager

• Location: Koh Pich Island, Phnom Penh, Cambodia
• Career Level:
• Employment Type: Full Time
• Salary Range: 1,000 usd
• Application Deadline: Thu 30 November, 2023

For a new and exciting venture in one of the capital’s new central locations, we are looking for highly motivated, international-minded, and experienced team members who help us build a prime hospitality and entertainment venue in Phnom Penh’s Koh Pich Island.

Job Description:
The assistant restaurant manager oversees the day-to-day operations, working closely with the general manager to ensure that the establishment runs smoothly and efficiently.

Specific tasks and responsibilities of the assistant restaurant manager include:

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Ensure top levels of hygiene and cleanliness throughout all operations and the premises.
• Supervises restaurants and all related areas in the absence of the Director of Restaurants or General Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
• Ensures all employees have proper supplies, equipment, and uniforms.
• Communicate with the management on any issues regarding all operations.
• Ensures compliance with all restaurant policies, standards, and procedures.
• Manages to achieve or exceed budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Interacts with guests to obtain feedback on quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Encourages employees to provide excellent customer service following guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to constantly improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.
• Supports marketing and promotional activities.
• And any other task entrusted by the management.

Requirements:

• Multi-year experience in an international hospitality environment
• Experience implementing F&B processes (hygiene, service, client management etc.)
• Excellent Khmer, English language skills
• Computer and writing experience, English & Khmer (Word; Excel)
• Excellent communication skills vis-a-vis team members and clients
• Open minded and willing to learn

For interested applicants, please send your CV to: 

Email: info@hops-brewery.com 

Whattsapp/Telegram: +855 (0)93 999 014/ +855 (0)93 999 017/ +855 (0)16 642 860