Event Info:

  • Mon 17 January, 2022
  • 09:00
  • FACTORY Phnom Penh
  • EuroCham Event

Details

Becoming a leader that inspires your staff

Did you know the role of First Line Manager is crucial to the organisation success?

The First Line Managers are responsible for the team’s performance, making sure customers have a great experience of company products or services and dealing with the demands of their management team too!

Their job entails a wide range of operational, functional and development areas. The role is without a doubt, pivotal in an organisation’s success as they connect organisational vision with the teams that deliver on the ground, every day. It is very important that First Line Managers receive the best development in order to succeed in their role.

On 17th & 18th January from 9:00AM till 5:00PM, EuroCham is organising a 2.5day training course on “Leadership for First Line Managers” that will help participants acquired the skill they need as the first line managers.

This training course is specifically designed with first line managers in mind, focusing on core principles and skills that help managers connect strategy to tactics. The learnt skills will help you becoming a leader that inspires and motivates your staff to be their best. Increase your confidence by gaining a stronger understanding of the realities and challenges of being a manager.

The style of this training is interactive with fun and practical application to give you the opportunity to apply leadership skills in a friendly and supportive environment.

Course Objective

After the training, participants will be able to better:

  • Understand the difference between leadership & management
  • Gain confidence in leading your team
  • Understand different communication and working styles
  • Improve your empathy and listening
  • Explaining purpose and process to staff
  • ´╗┐Learning to let go (not/when to micro-manage)

Training Course Details

This training course is spread out with one month break for the participants to practice and implement what they have learned.

Participants will start with a full 2-day training course, followed by a one-month break, and on Day 3 (half day), we will organise a follow-up session where participants can ask questions about specific situations from their experience and contribute to peer sharing and reflection in order to consolidate learning and practice for the future.

Who is this course for?

  • Newly promoted managers
  • Managers with 1-3 years of experience but would like to improve on their skills and knowledge of management and leadership
  • People about to be promoted to managers
  • Entrepreneurs/business owners that have staff

The training will be conducted in English.

Training Details

(Covid-19 rapid testing is required one day before the training day)

2.5-Day Training

  • Day One: 17 January 2022 (Mon)
  • Day Two: 18 January 2022 (Tue)
  • Time: 9:00AM - 5:00PM 

(Both days with one-hour lunch break)

  • Day Three: TBC 
  • Time: 9:00AM - 12:00 Noon (half-day online)
  • Member price: $265
  • Non-member price: $315
  • Lunch and Coffee breaks will be provided

About the Trainers

Ms. Cassandra Mok is an energetic and dynamic transformational change agent with 16 years of professional experience in social, behavioural and organisational change in private, public and NGO/civil society sectors. Her focus is on how the strategy, operations and culture within organisations can result in sustained transformation, particularly in fluid and ambiguous contexts.

Certified through the Institute of Executive Coaching and Learning, she specialises in mindset and behavioural change, authentic leadership, interpersonal relationships, and effectiveness. She holds a Master of International Law and a combined Bachelor of Communications in Social Inquiry and in International Studies from the University of Technology, Sydney. She has completed Executive Education in Leading Successful Change at INSEAD. Currently, she is undertaking postgraduate studies in Organisational Coaching and Learning at Charles Sturt University.

For further inquiries, please contact:

Mr. Noun Uksa

´╗┐Email: market.analyst2@eurocham-cambodia.org

Phone: +855 (0)10 888 642